Privacy Policy
Last updated: August 31, 2026
At Sarining Pertiwi, we deeply value and are committed to protecting your privacy and personal data. This Privacy Policy outlines what information we collect, how it is used, and the steps we take to keep your information secure when you visit our website or interact with our services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, such as when you contact us via WhatsApp, email, or order forms. This information includes:
- Full name
- Phone number / WhatsApp
- Shipping address for orders
- Product notes or preferences (such as incense variants or meditation/ritual needs)
2. How We Use Your Information
The information you provide is used solely for the following purposes:
- Processing and dispatching your herbal incense orders to your address.
- Responding to inquiries, product consultations, or customer service requests via WhatsApp.
- Improving our service quality, website experience, and product offerings.
3. Data Security
We implement reasonable physical, electronic, and managerial security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Order communications via WhatsApp are protected by end-to-end encryption from the third-party platform.
4. Cookies and Tracking Technologies
Our website may use standard cookies to improve your browsing experience, such as remembering your language preference (ID/EN) and anonymously analyzing site traffic for SEO optimization purposes.
5. External Links
Our website may contain links to social media platforms (Instagram, Facebook, TikTok, YouTube) or third-party messaging services. We are not responsible for the privacy practices outside of Sarining Pertiwi's official website.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised update date.
7. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal data, please contact us via:
- WhatsApp: +62 877-9238-3226
- Email: pertiwisarining@gmail.com
- Address: Jl. Cerdas Desa Tusan, Banjarangkan, Klungkung, Bali